Differentiators

Industry Expertise. Qualtrics currently supports over 13,000 clients globally, including nearly half of the largest K-12 districts and 9,000 academic institutions conducting student and faculty assessments, digital transformations, ad-hoc research, specialized programs, and more.

Functional Depth. Among various awards, Qualtrics was rated as a leader in the recent 2020 Gartner Magic Quadrant for Voice of the Customer and the highest-rated vendor with regards to Ability to Execute. Qualtrics was also awarded top rank in Forrester’s 2020 New Wave Report for Employee Experience Management and earned the maximum rating in more categories than any other vendor.

As Gartner notes, “Qualtrics offers the deepest functionality for collecting both structured and unstructured customer feedback data...” and “Qualtrics has the highest R&D headcount…” This ensures that you will be able to take advantage of the enhancements delivered regularly by our 800+ engineers, versus waiting for integration of disparate acquired technologies with varied security postures associated with competitor portfolios.

Qualtrics eliminates the need for manual processes and expensive professional services with innovative technology that democratizes data across the organization through real-time, self-service dashboards and a straightforward administrative interface that enables the program to quickly and cost-effectively adapt. Many clients have found that changes to surveys, organizational hierarchies, and reports that used to take weeks or months and cost tens of thousands of dollars can be completed with Qualtrics in minutes at no additional cost.

Advanced Analytics. Qualtrics is the only fully integrated Experience Management platform on the market and offers personal, predictive, and embedded analytics across journeys and channels with an unparalleled intelligence engine.

Gold Standard Security. We comply with the strictest security standards, including HIPAA, HITRUST, NIST 800-53, and FedRAMP. We also support several channels for data collection that allow you to collect demographic and identifiable information in a secure manner.

Seamless Integrations. No other experience platform has the capabilities for integration that Qualtrics offers. Through open API, custom integrations, and native connectors with other leading softwares, we can integrate with the systems you’re already using and more.

Reduced Cost of Ownership. Qualtrics’ flexible user interface adjusts to the changes you need quickly—such as new surveys and programs—without time-consuming and costly engineering resources. Plus, Forrester’s 2019 Total Economic Report found Qualtrics customers achieve an average 633% return on investment and a payback period of fewer than 3 months.

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