Use Cases
Involve students, teachers, and families to develop thriving, diverse learning environments and workplaces
Qualtrics XM offers numerous solutions for K-12 schools, including solutions for research, employee feedback, student and parent experience, data dashboarding, brand and community sentiment, digital forms, observations, and program evaluation.
With thoughtful consideration of priority needs across K-12 schools currently, we have outlined below a combination of use cases to drive value across schools.
Use Case Examples
Classroom Feedback
Qualtrics provides a flexible, automated way for teachers and administrators to gain insights from student classroom feedback about their learning experiences.
+ Share and collaborate across your school system to increase efficiency by consolidating feedback in a single platform
+ Schedule feedback using information from an SIS
+ Distribute feedback forms though multiple channels
+ Receive feedback throughout the year and create action plans to make timely improvements
+ Track and benchmark progress over time
Student Wellbeing
Qualtrics enables you measure student emotional and physical health, track sentiment of inclusion and belonging, understand and improve learning environments, and act on drivers of well-being.
+ Select from survey topics that matter most—emotional well-being, network of support, learning environment, inclusion and belonging, and more
+ Listen to all family voices and cut through the noise to understand key drivers of family involvement in digital learning resources
+ View results at the district, school, classroom, or student level with customized, role-based dashboards
+ Integrate with school data systems and take early, targeted action to help at-risk students
+ Easily customize—align well-being content to internal SEL frameworks or adopt Qualtrics content
Services Navigator
Qualtrics’ Services Navigator makes it easy for students and family to quickly navigate to the right information while monitoring and optimizing their experience.
+ Help your community find the resources they need quickly and connect students and families to essential services
+ Simplify and digitize paper-based forms (e.g., evaluations, observations, new student packet)
+ Dynamically group students and families via XM Directory to automate research
+ Trigger immediate actions to counselors, healthcare staff, transportation, and other teams to alert them of real-time issues and needs
+ Easily connect data into existing school systems
Family Engagement
Families have made it clear they want to be heard, and many have also voiced frustration with being over-surveyed. Qualtrics allows you to create a conversation, collect actionable insights, and reduce burden for families.
+ Store contacts with Qualtrics' XM Directory so you never have to ask the same information twice
+ Set controls on how frequently you reach out to families
+ Enable always-on feedback to drive engagement through the year
+ Quickly process unstructured data using AI and natural language processing
+ Identify the most critical issues and actions to take to close gaps
Faculty & Staff Engagement
Qualtrics offers a proven, science-backed approach to help you plan, execute, and scale your faculty and staff experience program and drive measurable results. Measure and understand key metrics—such as engagement, enablement, and attrition—to recruit and retain top talent and take targeted action to improve performance throughout the school year.
+ Access pre-built, best-practice engagement surveys or create your own with our flexible survey builder
+ Identify actions to drive the most impact and enable teams with built-in action planning tools and step-by-step guidance
+ Eliminate blindspots with an end-to-end view of faculty and staff lifecycle
+ Drive engagement and productivity by identifying ways to attract, develop, and retain talent
+ Identify at-risk employee populations with low engagement and attrition issues in a single glance
Diversity, Equity, Inclusion, and Belonging (DEIB)
Qualtrics offers several solutions and can help with embedding DEIB questions/best practices in programs; standalone DEIB feedback programs with best practices and validated content; and partnering with vendors who have DEIB solutions that can run on top of Qualtrics' technology.
+ Ask the right questions at the right time with validated survey question sets, program guides, and dashboard templates
+ Filter real-time, automated insights and actions by demographics and intersectional views so leaders can get deep insight that drives impact and change
+ Increase employee engagement and top talent retention
+ Design more effective processes and environments by incorporating feedback from all students, staff, and families in the design process
+ Listen to all voices in real time and ensure no one is left behind by segmenting relevant insights to inform planning direction and budget decisions
Candidate Experience
Qualtrics’ solution helps you streamline and improve candidate experiences to ensure schools aren’t losing quality talent or negatively impacting their talent brand by inadvertently providing poor experiences for diverse faculty and staff.
+ Better understand key drivers for new hires to apply to your school and/or relocate to your area
+ Understand candidate sentiment throughout recruitment touchpoints (e.g., application, communications, interview)
+ Improve the experience to become more attractive to high-quality candidates
+ Ensure smooth and streamlined hiring process to reduce time and costly hiring resources
+ Use automated reporting to track metrics that matter most
Public-facing Dashboards
With Qualtrics, schools are able to easily report out their most crucial metrics by displaying real-time data online. Dashboards are completely customizable, meaning you can display information on any topic or dataset needed.
+ Increase transparency by enabling an open data portal that is easily digestible for stakeholders—parents, students, teachers, employees, and communities
+ Close widening experience gaps with stakeholders and maintain trust
+ Quickly share information with stakeholders—no login needed
+ Report on data accurately and effectively to align with compliance mandates of the federal government and state departments of education
+ Replace difficult-to-use BI systems with simple and sophisticated dashboards